Case Studies: Financial Services
Strategic Account Planning
- Strategic Account Plans for a Global Payments Network – Post Financial Crisis
- Sell-side Account-level Research and Relationship Planning
- Long-term Joint Partnership Planning
Affluent Consumer Platform Development & Marketing
- Global Retail Investments and Insurance Platform
- Global Private Banking Strategy
- Affluent-targeted Loyalty and Credit/Debit Card Strategy
Information Product Development
Branded Corporate Development
Employee Satisfaction
National “Internal Client” 360 Performance Evaluations
The B2B marketing department of a large supplier to the financial services industry needed to determine areas of improvement in communication and delivery of effective marketing.
Approach:
MCAworks completed an exhaustive, consistent, and disciplined series of internal interviews with the B2B marketing department and various constituencies the department “touched.” The resulting set of “360 Evaluations” was codified and shared throughout the organization. MCAworks developed – and the client instituted – an array of recommendations based on those findings and our own background in B2B marketing across a range of industries.
Results:
Internal satisfaction ratings and on-time execution of projects have improved.