Case Studies: Financial Services

Global White Label Research Product

A major sell-side house had developed a differentiated research approach and product in conjunction with MCAworks. In order to increase the product’s usefulness for its own buy-side clients, the firm needed to better understand their needs and issues.

Approach:

MCAworks completed a series of qualitative, one-on-one interviews with buy-side personnel, followed by in-depth, quantitative research. The research was aimed at and succeeded in uncovering the true, latent needs of the buy-side institutions, each of which felt its offering needed to be A) unique and, B) consistent with its own image.

Results:

The resulting product and marketing offering was designed to have a heavy customizable capability, allowing the buy-side pick and choose from a white label approach, resulting in greater take up and loyalty from this client set.